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Information Desk Officer, Çevre Koleji, Turkey

Çevre Koleji

This school is based in Istanbul, Turkey and is looking for an Information Desk Officer. 

Çevre Koleji is seeking a friendly and professional Information Desk Officer to join our administrative team. The ideal candidate will be the first point of contact for visitors and inquiries, providing accurate information and exceptional service to students, parents, staff, and guests.

Key Responsibilities:
  • Visitor Reception: Greet and assist visitors, ensuring a welcoming and professional atmosphere at the school’s information desk.
  • Information Provision: Provide accurate and timely information about the school’s programs, events, and services to students, parents, staff, and visitors.
  • Telephone Management: Answer and direct phone calls efficiently, taking messages and addressing inquiries as needed.
  • Administrative Support: Assist with various administrative tasks, including filing, data entry, and maintaining records.
  • Communication Coordination: Distribute information and announcements to students and staff as required.
  • Safety and Security: Monitor visitor access and maintain security protocols to ensure the safety of the school community.
  • Event Coordination: Assist in the planning and coordination of school events and activities.
  • Problem Solving: Address and resolve minor issues or direct them to the appropriate personnel.

 

Qualifications and Skills:
  • High school diploma or equivalent; additional qualifications in administration or customer service are a plus.
  • Previous experience in a similar role, preferably within an educational setting.
  • Excellent communication and interpersonal skills.
  • Proficiency in using office software, including MS Office (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.
  • Fluent in Turkish and proficient in English.
  • Friendly, approachable, and professional demeanor.
  • Ability to handle sensitive information with confidentiality and discretion.
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