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Human Resources Assistant, The International Academy- Amman, Jordan

The International Academy- Amman

This school is based in Amman, Jordan and is looking for a Human Resources Assistant.

About the Role

The International Academy Amman (IAA) is looking to appoint an outstanding HR Assistant to manage all the day-to-day administrative tasks of the Human Resources school department.

Your role is to ensure smooth communication and prompt resolution of all queries. You will also support our daily HR activities and assist in coordinating HR policies, processes and relevant documents.

You will ensure that employees’ files are updated in accordance with school policies and procedures, produce HR letters upon request, administer and monitor staff attendance and prepare other necessary documents to support the HR Manager.

An ideal candidate for the human resources assistant position holds an academic HR background. Familiarity in the Education sector is also an advantage. For this role, you should be able to work autonomously and assist in more complex HR duties, like coordinating interviews, contacting candidates, processing and managing insurance claims, monitoring attendance, following up on work permits and residency, and assisting in the life cycle recruitment (e.g. onboarding process for new hires and candidate sourcing.), in addition to tasks and responsibilities beyond those explicitly outlined in the job description.

Ultimately, you should be able to ensure our HR department is organized and operates to attract, hire and maintain our employees.

  • Assist with day to day operations of the HR functions and duties
  • Compile and update HR records and reports, including employee data, files, documentation, staff attendance, and payroll information.
  • Process documentation and prepare letters and reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
  • Participate in sourcing, screening and hiring candidates.
  • Implement HR policies and procedures, in alignment with school requirements and best practices to ensure compliance with labor laws and regulations
  • Coordinate HR projects (meetings, training, surveys etc.)
  • Provide guidance and support to staff on HR-related matters, ensuring consistent and fair application of policies and procedures.
  • Support employee relations, including conflict resolution, disciplinary actions, investigations and grievance procedures.
  • Manage booking flights for new joiners at the start of the new academic year. Handling all queries related to travel. Informing visa guidelines as well over sponsoring their dependents and insurance.
  • Assist in payroll preparation by providing relevant data (absences, leaves, variances, etc.)
  • Coordinate communication with candidates and schedule interviews
  • Conduct initial orientation to newly hired employees
  • Manage all insurance related queries and liaise insurance broker and staff.


  • A University degree in Human Resources Management, Business Administration or related field
  • HR related qualification is desirable (e.g. HRCI or SHRM)
  • A minimum of 2 – 3 years’ experience working within Human Resources, preferable in schools
  • Knowledge in general HR office procedures, policies and tools
  • Familiar with the Jordanian Labor, Social Security and Tax Laws
  • Experience working with expatriates
  • Familiar with processing and tracking work permits and residencies
  • Experience in using MS Office and HR Systems (HRIS/HRMS)
  • Strong verbal and written communication skills
  • Excellent organizational and interpersonal skills
  • Have a creative and dynamic personality
  • Able to multitask and cope with a degree of pressure at peak times.
  • Excellent command of English and Arabic languages (writing, speaking and reading)
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